{"id":61,"date":"2026-07-22T15:40:44","date_gmt":"2026-07-22T15:40:44","guid":{"rendered":"https:\/\/cooshen.am\/%d5%b0%d5%a1%d5%b3%d5%a1%d5%ad-%d5%bf%d6%80%d5%be%d5%b8%d5%b2-%d5%b0%d5%a1%d6%80%d6%81%d5%a5%d6%80\/"},"modified":"2026-10-27T13:10:44","modified_gmt":"2026-10-27T13:10:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/cooshen.am\/en_us\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Here are the questions our customers ask us most often.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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About Cooshen & Loofah<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Cooshen?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Cooshen is an Armenian brand that creates natural body skincare, facial skincare, and massage products made primarily from the mature fruit of the loofah plant.<\/p>

Cooshen also offers scalp and hair care essentials, including wooden combs crafted from beech wood, along with thoughtfully designed accessories such as hair clips, pocket mirrors in wooden cases, and jewelry boxes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is loofah?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Loofah is an annual plant belonging to the gourd family. When its fruit fully matures, it naturally transforms into a fibrous sponge. Rich in skin-loving benefits, loofah gently exfoliates, stimulates circulation, and supports healthier-looking skin. With regular, long-term use, it can deliver truly remarkable results.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do you grow your loofah?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We grow our loofah in Armenia, in the Ararat Valley (Araks (Vagharshapat) community, Aratashen village, Armavir Province).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs loofah safe for my skin?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Loofah is safe and beneficial for most people. It is especially suitable for those who are sensitive to sponges made from synthetic materials. Before the first use, we recommend testing it on a small area of skin to make sure your skin responds well to it.<\/p>

Before use, soak the loofah in water. When dry, it is firm and textured, but once it absorbs water, it becomes pleasantly soft.<\/p>

If you have very sensitive skin, skin conditions, acne, or open wounds, we recommend consulting a dermatologist before use and avoiding the use of loofah on affected areas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre body and facial skincare products rough or soft?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Due to the natural variations in loofah fruits, the final products can have different levels of firmness. In addition, during the production process, we carefully select and process softer loofah varieties for facial care products, while firmer ones are used for body care.<\/p>

When placing your order, please let us know your preferred level of firmness, and we will send you the most suitable option.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Use & Care<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I use the loofah?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Soak<\/strong> \ud83d\udca7
Soak the loofah in warm water until it softens.<\/p>

2. Massage<\/strong> \ud83e\udee7
Massage your damp skin with gentle circular motions, without pressing hard.<\/p>

3. Dry<\/strong> \ud83c\udf3f
After use, rinse it well and hang it in a well-ventilated place to dry completely.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the body skincare and massage product every day?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The body skincare product can be used every day. However, it is important to consider your skin\u2019s individual needs and characteristics. With regular use, you will understand whether your skin benefits from more frequent or less frequent use. In addition, if you have sensitive skin, we recommend testing the product on a small area first to see how your skin responds.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the facial peeling and massage product every day?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The facial peeling and massage product can be used 1\u20133 times per week. However, it is important to consider your skin\u2019s individual needs and characteristics. With regular use, you will understand whether your skin benefits from more frequent or less frequent use. In addition, if you have sensitive skin, we recommend testing the product on a small area first to see how your skin responds.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs loofah suitable for children?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, loofah can be suitable for children, but it should be used with care and the appropriate type of loofah should be chosen.<\/p>

Why?<\/p>

\u2022 Mature loofah can be quite firm and may irritate or damage a child's delicate skin.<\/p>

\u2022 Children's skin has a thinner protective barrier, so excessive friction can cause redness or irritation.<\/p>

From around the age of 5, loofah can generally be used, provided it is used gently, without excessive pressure, and not on a daily basis.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long will the skincare product last?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can use it for at least 4 months.<\/p>

However, in general, as long as the product remains hygienic and\/or does not have any torn or damaged parts that affect comfortable use, it can continue to be used.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Combs & Personalized Engraving<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich comb do you recommend?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you would like to always carry your comb with you in your bag, smaller options may be more convenient.<\/p>

The handled version is preferable if you would like to hold the comb by a separate grip area.<\/p>

Larger combs cover more hair, making the styling process more effective.<\/p>

The difference between curved and straight combs lies in their shape. Due to its curved design, the curved comb makes contact with more teeth across the scalp, enhancing the massage experience and making scalp stimulation several times more enjoyable.<\/p>

If you have thick or curly hair, we recommend choosing the large, straight, handle-free version \u2014 Nanih.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much does personalized engraving cost?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The personalized engraving service costs 1 500<\/span> AMD for each selected item and is added to the product price.<\/p>

Payment must be made in advance.<\/p>

Send us the text you would like to have engraved, and our designer will prepare a design preview for your approval. Once you approve the design, it will be sent for engraving.<\/p>

It will be ready within 1\u20135<\/span> business days.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Orders, Delivery & Stores<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I place an order through the website?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Choose the product, add it to your cart, and follow the checkout steps.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is delivery arranged?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Delivery options, timeframes and costs are listed on the Delivery page. See details \u2192<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you deliver to the regions of Armenia?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, we deliver to the regions via HayPost (Armenian Post). See details \u2192<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have a physical store?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, you can find our products at partner stores. See the list \u2192<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Didn\u2019t find your answer? Call us at (+374) 41130714<\/a> or message us on WhatsApp<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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